All reservations booked on our website are automatically confirmed. Depending on the reservation type, you have the option of cancellation or modification.

Whether it’s changing the dates of your stay, the type of accommodation, or something else, you might be able to change a confirmed reservation by submitting a request using the form below. Requests must be submitted at least 24 hours before the time of check-in.

Please note that a change in the length or dates of your reservation may result in a rate change or additional fees. Submitting a reservation change request alone does not result in a confirmed change of your reservation.

We will do our very best to get back to you within 24 hours with an answer to your request.

Reservation Number

Your Confirmed Reservation Number *

Billing Information

First Name *

Middle Name

Last Name (s) *

Email *

Phone

What do you want to do?

Let us know how we can help *Change Reservation DatesChange Reservation DatesChange Accommodation TypeCancel ReservationChange Guest NameOther

Guest Information

Guest Name *

Guest Middle Name

Guest Lastname *

Guest Email *

Guest Phone

New Guest Identification

Please upload a copy of a Government Photo ID, such as Passport, Driver License, or National Document Identification of the guest you want to add to the reservation *

Click or drag files to this area to upload. You can upload up to 2 files.

Billing Contact Identification

Please upload a copy of your Government Photo ID, such as Passport, Driver License, or National Document Identification, showing the same name and address registered with the credit card you used to make this reservation. *

Click or drag files to this area to upload. You can upload up to 2 files.

Reservation Dates

Accommodation Type

Current Check-in Date

Current Check-out Date

New Check-in Date

New Check-out Date

Choose Original Accommodation *Single RoomSingle Room (Ocean View)Single Room (Executive Floor)Double or TwinDouble or Twin (Ocean View)Double or Twin (Executive Floor)Triple RoomTriple (Ocean View)Triple (Executive Floor)Junior SuiteSenior Suite

Choose New Accommodation *Single RoomSingle Room (Ocean View)Single Room (Executive Floor)Double or TwinDouble or Twin (Ocean View)Double or Twin (Executive Floor)Triple RoomTriple (Ocean View)Triple (Executive Floor)Junior SuiteSenior Suite

Credit Card Information

Last Four (4) Numbers of your Credit Card *

Additional Comments

Your Request *

Terms and Cancelation Policy *

• I hereby agree to the following Terms and Cancelation Policy

Once you have made a reservation with us you are agreeing to the terms and conditions of the cancellation policy. Unfortunately, there are no exceptions to this policy.
Reservations booked and paid online at www.hotelnacionaldecuba.com may only be canceled up to 7 days prior to the check-in date.
There will be no refunds for shortened stays.
There are no refunds for reservations that include December 24th and December 31st.
There are no refunds, cancellations or changes for special rates, last-minute sales or other non-refundable bookings.
All reservations will be charged the amount equal to the first night when canceled.

Terms and Accommodation Modification Policy *

• I hereby agree to the following Terms and Accommodation Modification Policy

Any sort of changes to the reservation, such as: arrival date, departure date, room type, and/or other, would be subject to the hotel’s availability at the time the modification is requested and may result in a possible rate change and/or service fee. Reservations booked and paid online at www.hotelnacionaldecuba.com may only be canceled up to 7 days prior to the check-in date.
There will be no refunds for shortened stays.
There are no refunds for reservations that include December 24th and December 31st.
There are no refunds, cancellations or changes for special rates, last-minute sales or other non-refundable bookings.
All reservations will be charged the amount equal to the first night when canceled.

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